Careers

We hire individuals who are motivated to change the world. We seek diverse, mission-driven professionals who embody our values of 100% responsibility, entrepreneurial leadership, growth mindset, radical candor, and mindfulness. Our people are on a constant pursuit of professional and personal growth, and believe that time spent on high-value activities can ignite positive social change.

We are at the intersection of many worlds (for-profit and nonprofit; purpose and business; talent development and corporate social responsibility), and we seek to break down the barriers between these silos to allow talent and resources to flow more freely.

We’re searching for teammates who will help realize our mission. We are an ego-free, passionate, and collaborative team striving to make giving your skills commonplace. Our company culture– a blend of social enterprise, tech startup, and classroom laboratory– gives our employees a unique opportunity to create a more equitable, efficient and effective social good sector, and a more compassionate world.

Open Positions

*Due to the high volume of applications we receive, we cannot guarantee a response to your application. Please expect to hear from us if we are considering you for the role.

Vice President, Foundation Accounts

About the Role

The Vice President, Foundation Accounts will be a senior leader for a major revenue driving team at Catchafire during a period of aggressive growth and transformation. Reporting to the SVP of Foundation Accounts, the VP will be responsible for growing the Customer Lifetime Value of a portfolio of Catchafire’s foundation partnerships. This individual will partner closely with the Strategic Partnerships team as we shape our partner and regional expansion strategies and will then be responsible for realizing that strategy with specific partners in his or her portfolio. In addition, the VP will be at the forefront of how we transform our workflow, systems and programming to ensure that we are delivering maximum impact for our partners and nonprofits while creating efficiencies in our service delivery. The VP will oversee a team of 3-4 to start, and we anticipate the team will grow.

You Will be Expected To:
  • Manage and Grow a Portfolio of Partnerships
    • Manage and grow a portfolio of approximately 15-20 of our largest and most impactful partnerships with grantmaking foundations. You will oversee and become the expert on leading foundations in the United States and globally, who are focused on community building, supporting local philanthropy, and elevating nonprofit organizations and ecosystems to achieve impact.
    • Responsible for program success and delivery, meeting and exceeding expectations set with our clients in order to build measurable impact for our foundation partners and the communities and cause areas they serve.
    • Secure maximum at/above goal renewal revenue for portfolio with no contract time gaps. This includes overseeing and enabling client renewal discussions which will often include ensuring mindset alignment and the positioning of expansion opportunities and program design innovations. Goal is 100% renewal of portfolio.
    • Build, deepen and grow client relationships across all levels of the organization, including senior and executive leadership, in support of long-term partnerships and the maximization of revenue opportunities. Build lasting and deep relationships with our partners and set the partnership up for long-term success and growth.
    • Collaborate closely with Strategic Partnerships teammates to unlock revenue potential of key communities and ecosystems.
    • Steer the strategy and implementation of pricing across your entire portfolio, including the evolution of unique structures like regional collaboratives.
    • Regularly travel to clients across the country for meetings and workshops.
  • Manage and Grow a Team of Talented Individuals
    • Lead and build a rapidly growing team of Account Managers. You will start with 3-4 Account Managers as direct reports, and you will need to hire as Catchafire is growing quickly.
    • Provide outstanding people leadership and coaching to the Foundation Accounts team, working with team members on the success of their portfolios and how they continue to develop their skills and grow in their roles and with the organization.
    • Clearly define the role and responsibilities of your direct reports and ensure that they have clarity on what they are expected to deliver and how they are expected to work. This includes providing ongoing development feedback and coaching.
    • Deeply understand the functional responsibilities of the team to deliver strong partner programs and growth and continuously seek ways to optimize and innovate on our service delivery. You will be joining at a time of significant evolution in our service delivery model, including the creation of new centralized roles and the development of more automated solutions.
  • Advance Catchafire’s Thought Leadership and Sector Relationships
    • Build, deepen and grow relationships in the sector that strengthen Catchafire’s foundation partnerships, brand equity and ability to grow revenue
    • Cultivate relationships with existing foundation clients so that they serve as advocates, ambassadors and connectors for us
    • Conceive of and lead innovative and compelling convenings of foundation leaders (i.e., a Summit, monthly dinners) to position Catchafire as a thought leader on capacity building and civic engagement
Attributes
  • Drive growth through strong relationships: You understand what it takes to get things done in a complex organization with many decision makers, and you are able to motivate different individuals up and down an organization to take action. You know how to effectively sell-in a vision and are able to navigate complex pricing and structuring discussions to ensure that the proper balance of relationship and revenue is created and maintained. You see opportunities via relationships; you create a sense of mutual accountability, inspire action, and follow up effectively to ensure momentum.
  • Set and execute a vision: You can see the long-term vision for the program and account based on where Catchafire is headed, and you are able to identify the steps and plan the path to get there. You are often the person that sees opportunities before anyone else, and you bring your team and client along with you because you can visualize the way forward.
  • Structured delegator and project manager: You are highly skilled at managing cross-functional projects to fulfill client objectives. You give clear, well-defined assignments, and you effectively manage people to own significant responsibilities and hold them accountable. An effective leader in this role can engage their team without falling into destructive micro-management, going deep while still conveying respect for team members and commitment to team members making and owning decisions.
  • Intentional leader: Over the years you have developed an effective and intentional leadership style that is true to your own personality. You are a leader who believes that you are both a teacher and a student. Some may call you a “servant leader,” but you know there is much more to it than that. You manage to people’s strengths, and your goal is to help them become the best they can be. You teach people how to “own” their work, and you do not need to micro-manage because you are sponsoring A players. You only build A teams, and you know what an A team is because you have learned the hard way in building and managing B teams.
  • Effective communicator: You lead through listening, dialogue, and debate. You begin by asking rather than telling the client. You make the client feel heard, and in so doing, you gather information to help address the client’s need more effectively. You create a sense of mutual accountability, build team spirit, and follow up effectively to ensure momentum and create trust with your team through consistent behaviors.
  • Creatively solve problems working backwards from the objective: You arrive quickly at an understanding of the client’s objectives and the root causes behind an issue, including any issues that might be in tension with one another. You solve the problem in a resourceful, analytical way that is in service to Catchafire but also meets the client’s own business objectives. You can drive this kind of problem solving in real time, working with clients or others to help them see the implications of their objectives for what needs to be done.
  • Synthesize the big picture: You take in many inputs to form an understanding of “what’s really happening,” and you know how to get above that complexity and simplify it for others. You are able to bring together numbers, stories, and plans to give others a clear and vivid picture of what’s happening, what matters, and what choices are on the table to take action.
Experience / Background

You must have:

  • 12-15 years of relevant work experience, including extensive experience managing and growing a portfolio of partnerships
  • Track record of leading and successfully coaching high performing teams
  • Excellent written and verbal communication skills
  • Excellent creative problem solving and critical thinking ability
  • Excellent relationship building skills and EQ
  • Excellent collaboration skills
  • Experience in philanthropy
Compensation & Benefits
  • Competitive salary commensurate with experience
  • Comprehensive benefits
How to Apply

If our values resonate with you, email your resume and a link to your portfolio to careers@catchafire.org. Please specify "Vice President, Foundation Accounts" in the subject, and please include short answers to the following questions:

  1. Why do you want to work at Catchafire?
  2. What does it take to build a strong team culture?

General Applications

If you’re passionate about the Catchafire team, but don’t see a clear role for you, we’d still love to hear from you. Email your resume to careers@catchafire.org. Please specify "General Application” in the subject, and please include short answers to the following questions: (1) Why do you want to work at Catchafire? (2) What is your personal philosophy on work? (3) How will your unique skill set elevate the Catchafire team?

All Catchafire roles unless otherwise stated are based in New York City.

Senior Software Engineer

Essence of the Role

Catchafire is looking for a Senior Software Engineer to build out our web application for skills-based volunteering. You must have extensive web development experience using Python and Django as well as experience with frontend software development using HTML, CSS, & Javascript. You should be comfortable coding, gathering & shaping requirements, and taking ownership of complex projects involving cross-functional teams.

The Catchafire platform team is a global agile team that develops world-class products for an audience of passionate volunteers and inspiring nonprofits.

Responsibilities
  • Engage in all aspects of software development, including architecture, documentation, testing, deployment, maintenance, and bug-fixing, primarily using Python, Django, and MySQL
  • Write Django templates, JavaScript, modern HTML & SASS
  • Review & shape product specs, suggest changes to optimize for ROI, eliminate edge cases, and improve UX
  • Model engineering excellence & provide technical & project management guidance to other Tech Team members
  • Apply modern DevOps practices across development, QA, and production systems
  • Investigate new technologies and improve code quality, judiciously balancing improvements to our infrastructure & code base against feature development
Attributes
  • Self starter: You are capable of taking charge on a project. You are always looking for new technologies to explore and new ways to improve processes. You lead by example.
  • Strategic thinker: You are not satisfied accepting unstated assumptions or taking direction without critical evaluation. You work hard to understand the underlying purpose of each assignment and the rationale behind existing processes. You have opinions and are not shy about expressing them.
  • Communicator: You communicate clearly and concisely. You have strong opinions loosely held and contribute your thoughts to the group. You argue your positions in an environment that encourages opposing viewpoints.
  • Craftsperson: You are passionate about your code: its readability, quality, documentation and maintainability.
  • Pragmatic perfectionist: Though you are driven to improve subpar code and systems, you nevertheless maintain productivity and ship in challenging environments. You prioritize the right improvements at the right time.
  • Humility: You like challenges and are happy to be proven wrong. You welcome every opportunity to teach or learn from others. You are eager to achieve and work at all levels of responsibility.
Experience / Background

Must Have:

  • 8+ years coding Python-based consumer-facing web applications
  • Django web framework
  • Writing & optimizing SQL queries
  • JavaScript, HTML, and CSS
  • Administering & configuring Ubuntu servers
  • Working with a remote-first Tech Team in an agile development environment
  • Leading complex projects involving cross-functional teams

Nice to Have Experience:

  • Developing with IT automation tools like Docker, Ansible, etc
  • Modernizing legacy components of larger systems
  • VueJS
  • Working in the social good sector
Compensation & Benefits:
  • Competitive salary commensurate with experience
  • Comprehensive benefits and flexible vacation policy
  • Ability to work remotely

If our values resonate with you, email your resume to careers@catchafire.org. Include "Senior Software Engineer" in the subject. While we prefer candidates local to our New York City office, telecommuting is an option for remote candidates who are willing to align their workday with U.S. East Coast business hours.

VP, Strategic Partnerships

About the Role

Catchafire’s Strategic Partnerships team is the key revenue driver of the company and supports Catchafire’s mission by accelerating the adoption of Catchafire by grantmaking foundations, philanthropic institutions, companies and, ultimately, professionals and nonprofits.

We generate opportunities via thought leadership and key relationships. The essence of your role will be to forge new business partnerships and shepherd our high quality leads all the way to close. This includes developing sophisticated and effective proposals, managing a robust pipeline, cultivating relationships, and effectively communicating the value of Catchafire to strategic stakeholders in complex organizations.

Your success in this role will require you to operate effectively as a stellar enterprise sales person and an extraordinary problem solver, project manager, and team player.

Responsibilities
  • Lead large, complex deals from start to finish
    • Efficiently and effectively create and cultivate leads that translate into qualified opportunities
    • Shepherd qualified leads to close by selling strategically through a complex organization
    • Develop the arc of the sale and seamlessly lead client stakeholders along the way
    • Develop pricing, deal structure, proposal, and presentations to drive forward the sale
    • Negotiate terms and close
  • Mentor and train junior members of the sales team
  • Collaborate with the Product, Tech, and Accounts Teams to continually improve the design of our solution and contribute to the setting of Company strategic objectives to best serve our long-term mission
  • Strategically cultivate relationships within the foundation sector so that they serve as advocates, ambassadors and connectors for us
  • Conceive of and lead innovative and compelling convenings of foundation leaders (i.e. a Summit, monthly dinners, etc) where Catchafire is a thought leader on capacity building and civic engagement
  • Translate industry knowledge and a keen understanding of sector challenges into opportunities and strategic new initiatives for Catchafire
  • Be an active leader at the company-wide level, sharing insights and learnings and helping to shape our offering to meet the philanthropic and nonprofit sector's needs
Attributes
  • Partnership builder: You have demonstrated ability to create demand and sustain relationships for a visionary product or service. You are often regarded as a thought leader.
  • Manage through relationships: You understand what it takes to get things done in a complex organization with many decision makers, and you are able to motivate different individuals up and down an organization to take action. You can effectively read people to know what is going on in the room in order to calibrate the level of interaction in a variety of scenarios. You see opportunities via relationships; you create a sense of mutual accountability, inspire action, and follow up effectively to ensure momentum.
  • Entrepreneurial: You maximize the resources around you to chart a path to the goal.
  • Set and execute a vision: You can see the long-term vision for the program and account based on where Catchafire is headed, and you are able to identify the steps and plan the path to get there. You are often the person that sees opportunities before anyone else, and you bring your team and client along with you because you can visualize the way forward.
  • Keep many balls in the air: You are efficient and organized. You can take in a range of events at different levels of urgency and importance, formulate responses, and keep progress going on many fronts at once.
  • Intentional leader: Over the years you have developed an effective and intentional leadership style that is true to your own personality. You are a leader who believes that you are both a teacher and a student. Some may call you a "servant leader," but you know there is much more to it than that. You manage to people’s strengths, and your goal is to help them become the best they can be.
Experience / Background

Must Have:

  • You have 10+ years of relevant experience and a strong proven track record of closing complex deals and building strategic client relationships
  • Commitment, experience or interest in the social good sector
  • Demonstrated proficiency in developing and executing a prospecting and outreach strategy
  • Experience that establishes an intuitive understanding of how large organizations work and an ability to quickly speak the language of different companies and/or large foundations. Ideally, both
  • Proven ability to manage multiple projects at a time while paying attention to detail
  • Exceptional presentation and verbal and written communications skills

If our values resonate with you, email your resume to careers@catchafire.org. Please specify "VP, Strategic Partnerships" in the subject, and please include short answers to the following questions: (1) Why do you want to work at Catchafire? (2) Please describe a sale or partnership that you led from start to finish that you would describe as “transformative”, “radical”, or otherwise particularly challenging to communicate effectively. Please include an explanation of why you feel that your example fits this criteria. This position is based in New York City.

Senior Director, Strategic Partnerships

About the Role

Catchafire’s Strategic Partnerships team is the key revenue driver of the company and supports Catchafire’s mission by accelerating the adoption of Catchafire by grantmaking foundations, philanthropic institutions, companies and, ultimately, professionals and nonprofits.

We generate opportunities via thought leadership and key relationships. The essence of your role will be to forge new business partnerships and shepherd our high quality leads all the way to close. This includes developing sophisticated and effective proposals, managing a robust pipeline, cultivating relationships, and effectively communicating the value of Catchafire to strategic stakeholders in complex organizations.

Your success in this role will require you to operate effectively as a stellar enterprise sales person and an extraordinary problem solver, project manager, and team player.

Responsibilities for the Senior Director
  • Lead our most innovative deals with high-profile clients from start to finish:
    • Shepherd qualified leads to close by selling strategically through a complex organization
    • Develop the arc of the sale and seamlessly lead client stakeholders along the way
    • Develop pricing, deal structure, proposal, and presentations to drive forward the sale
    • Negotiate terms and close
  • Help to mentor and train junior members of the partnerships team
  • Instill a culture of learning and innovation throughout the sales team
  • Work with the Product, Tech, and Accounts Teams to continually improve the design of our solution to meet Catchafire’s strategic objectives and best serve our long-term mission
  • Work closely with the Enterprise Accounts Team to set up the new client for success; work with the Enterprise Accounts Team to strategically position the account for renewal
  • Represent Catchafire at conferences and events as a speaker, panelist, or facilitator to improve build on our thought leadership
Attributes
  • Visionary: You have demonstrated ability to create demand and sustain relationships for a visionary product or service. You create trust through your thought leadership and build partnerships with authenticity.
  • Manage through relationships: You understand what it takes to get things done in a complex organization with many decision makers, and you are able to motivate different individuals up and down an organization to take action. You can effectively read people to know what is going on in the room in order to calibrate the level of interaction in a variety of scenarios. You see opportunities via relationships; you create a sense of mutual accountability, inspire action, and follow up effectively to ensure momentum.
  • Entrepreneurial: You maximize the resources around you to chart a path to the goal.
  • Keep many balls in the air: You are efficient and organized. You can take in a range of events at different levels of urgency and importance, formulate responses, and keep progress going on many fronts at once.
  • Structured delegator: You give clear, well-defined assignments, and you rely on people to own significant responsibilities, and you hold them accountable. Your scope is less of a manager and more of a “player-coach” and deeply engaged cross-collaborator who is probing issues and execution rigorously and ensuring that systems and processes are in place to service clients. An effective leader in this role can engage their team without falling into unconstructive micro-management, going deep while still conveying respect for team members and commitment to team members making and owning decisions.
  • Visualize path to goal: You are extremely strategic. You understand how decisions get made, you can take in multiple inputs at the same time, and you evaluate what choices are on the table in order to take action and chart a path forward. You are a seasoned project manager.
Experience / Background

Must Have:

  • You have 8+ years of relevant experience and 5+ years of closing complex, transformative deals and building strategic client relationships
  • Commitment, experience or interest in the social good sector
  • Demonstrated proficiency in developing and executing a prospecting and outreach strategy
  • Experience that establishes an intuitive understanding of how large organizations work and an ability to quickly speak the language of different companies and/or large foundations. Ideally, both
  • Proven ability to manage multiple projects at a time while paying attention to detail
  • Exceptional presentation and verbal and written communications skills

If our values resonate with you, email your resume to careers@catchafire.org. Please specify "Senior Director, Strategic Partnerships" in the subject, and please include short answers to the following questions: (1) Why do you want to work at Catchafire? (2) Please describe a sale or partnership that you led from start to finish that you would describe as “transformative”, “radical”, or otherwise particularly challenging to communicate effectively. Please include an explanation of why you feel that your example fits this criteria. This position is based in New York City.

Foundation Accounts Manager

Essence of the Role

As Foundation Accounts Manager, you will be entrusted to manage and grow a portfolio of 8-10 of our largest and most impactful partnerships with grantmaking foundations. You will oversee and become the expert on these foundations from around the country, and in some cases world, who are focused on community building, supporting local philanthropy, and elevating nonprofit organizations and ecosystems. You are responsible for program success and delivery, meeting and exceeding expectations set with our clients in order to build measurable impact for our foundation partners and the communities and cause areas they serve. Through your experience with client management and project management, you’ll build lasting and deep relationships with our partners and set the partnership up for long-term success and growth.

YOU WILL BE EXPECTED TO:
  • Manage the successful implementation of all program activities for your portfolio of accounts, including:
    • Managing and collaborating with internal teams to generate marketing, programming, events and deliverables for the client across the program lifecycle (launch, including contact email list, mid-program, renewal and expansion, etc.)
    • Reporting engagement and nonprofit findings to your clients and Catchafire internal teams regularly by:
      • Monitoring progression of ongoing programs against client success metrics and internal goals
      • Using key metrics (both quantitative and qualitative) to demonstrate to client Catchafire’s impact for nonprofits and the community through compelling impact stories and data visualization
      • Managing proprietary survey and research mechanisms that help Catchafire provide valuable insights to our foundation partners and to their nonprofits
      • Generating fresh ideas aimed at improving success metrics, client satisfaction and growth potential
  • Build and grow client relationship and partnership for your portfolio of accounts:
    • Develop and continuously refine client management strategy
    • Conduct relationship management activities such as coordinating and leading client calls and meetings, maintaining regular email communications and drafting communications for Catchafire senior leaders to send to clients
    • Ensure that Catchafire has relationships with key strategic leaders across the organization in order to share our insights/learnings and shape and expand our partnership
    • Provide responsive, proactive, high-quality support to clients
    • Drive client renewal discussions, including strategic innovations on program design and reshaping and expansion opportunities. Goal is 100% renewal of portfolio.
  • Regular travel to clients on a periodic basis for meetings and workshops
Attributes
  • Systematic: You work methodically and like to create appropriate and effective structures to help you and your team accomplish goals. You excel at implementing, optimizing, and, when necessary, overhauling processes to make the team more effective.
  • Unwavering attention to detail: You understand the professional standards that our clients expect, and you hold yourself and your teammates to a high bar of delivery. You ensure that every piece of work that is produced under your watch is excellent.
  • Collaborator: You are empathetic and supportive, winning the buy-in of your team by demonstrating servant leadership qualities. You ensure that your teammates understand their role on the team and that they work well together to achieve the right end result for the client.
  • Relationship acumen: You begin by listening and asking rather than telling your opinions. You make your clients feel heard and are able to explain a complex situation or process simply in order to establish buy-in and avoid confusion. You have great people intuition and are able to help navigate through client ecosystems.
  • Do what it takes attitude: No task is too small or arduous if it is in service of larger goals. You are hungry for responsibility and can see how tiny pieces of work elevate an overall experience.
  • Keep many balls in the air: You are efficient and organized. You can take in a range of events at different levels of urgency and importance, formulate responses, and keep progress going on many fronts at once.
  • Entrepreneurial: You maximize the resources around you to chart a path to the goal.
Experience / Background

You must have:

  • 5+ years of relevant work experience supporting client facing and/or program management teams
  • Excellent written and verbal communication skills
  • Excellent creative problem solving and critical thinking ability
  • Excellent relationship building skills and EQ
  • Analytical skills and experience using data to tell a story
  • Program and project management experience

It would be nice if you had:

  • Proficiency in Excel, data and task management tools
  • Experience in philanthropy
Compensation & Benefits:
  • Competitive salary commensurate with experience
  • Comprehensive benefits

If our values resonate with you, email your resume to careers@catchafire.org. Please specify "Manager, Foundation Accounts" in the subject line, and include short answers to the following questions:

1. Why do you want to work at Catchafire?
2. What does it take to manage and grow long-term programs and partnerships?

This position is based in San Francisco, however we may also consider a New York City based candidate.

Special Assistant & People Operations Associate

About the role

This role is for you if you see no ceiling to what you can learn and accomplish.

As Special Assistant & People Operations Associate, you will straddle two roles integral to Catchafire’s day-to-day operations as well as its longer term capabilities and efficiency. As Special Assistant, you will work closely with our Leadership Team, specifically our two SVPs of Accounts and Chief Product Officer, while as People Operations Associate, you’ll work with the People Ops team on a variety of projects that affect the full company.

In this dual role, you will be exposed to an extremely wide range of responsibilities, ranging from providing critical leverage and support to our two SVPs of Accounts & Chief Product Officer, including calendar management, workstream prioritization, and managing key logistics with external clients, to owning important work streams within Catchafire’s People Operations function including facilities management, recruiting, Catchafire culture, and learning and development.

You will be exposed to highly sensitive company information to which others on the team may not be privy. You will be asked to make complex and critical judgment calls, and you will serve as a sounding board in important situations.

For the right individual, this unique role will serve as an unparalleled opportunity to learn firsthand what it takes to support executive decision making in a high-growth business.

Responsibilities

Your responsibilities will include but are not limited to the following:

  • Manage the calendar & workflows of our two SVPs of Accounts
    • Strategically manage these two executives’ daily, weekly, and monthly schedules to build in time for their most important work streams
    • Provide leverage by gathering information, communicating within Accounts team as well as across different teams, managing travel logistics, monitoring progress on key projects, and helping manage their workflows
    • Own communications and scheduling with team and key external contacts
    • Manage logistics and preparation for key meetings, such as client meetings and client-related travel
  • Provide as needed support for our Chief Product Officer on specific workstreams and occasional travel
  • Co-manage Catchafire’s office environment with an eye towards creating a clean, productive, and delightful space to work
  • Own key People Operations projects in areas such as recruiting, operations, nurturing Catchafire culture & values, employee engagement, learning & development, and special events
Attributes
  • Integrity: You will have access to highly sensitive and confidential information that you will be trusted to treat with great care. You always choose to make the right decision versus the easy decision. You know what information is powerful; you never misuse that power and protect it accordingly.
  • Excellent judgement: You will also be asked to make critical judgment calls, and you take that reputation seriously. You can pull on your strong analytical abilities or your instincts at the right time to make the right judgment call across a range of decisions, including those that are small but important.
  • Empathy: You are empathetic and a keen people reader. You have a natural sense of people’s concerns and motivations; you understand how to “meet people where they’re at” so that you can work together to create mutually beneficial solutions; you hold a genuine care for the well-being of other people.
  • Low ego: You have a positive, roll-up-your-sleeves mindset that helps you be effective on both “high level” and “in the weeds” work. Your humility, grit, and open mindedness make you highly adaptable and you are always ready to take on whatever needs to be done.
  • Structured Thinker: You work methodically and like to create appropriate and effective structures to help you and your team accomplish goals. Your organizational skills are your superpower, and ensure that every piece of work that is produced under your watch is excellent.
  • Detail-Oriented: You are able to work fast without cluttering your desk or mind. You have a knack for project management and a love for bullet points. You cringe at typos, and you are the first to identify a formatting error. You obsess about the details (in a healthy way).
  • Initiative: You take ownership. You constantly seek opportunities to optimize processes and improve efficiency. You are resourceful and practical. You are able to take in different kinds of input and quickly and effectively sort out action plans.
Experience
  • 2+ years professional experience
  • Experience managing many simultaneous work streams with utmost attention to detail
  • Exemplary written and verbal communication skills
  • Excellent research and critical thinking ability
  • Ability to quickly learn to do the things you have never done before

Would be nice if you had:

  • Start up exposure
  • Experience supporting senior managers
  • Office management or operations experience
  • Interest in People Operations

If our values resonate with you, email your resume to careers@catchafire.org. Please specify "Special Assistant and People Operations Associate" in the subject, and please include short answers to the following questions:

(1) Why do you want to work at Catchafire?
(2) Which one of the attributes listed in the job description resonates most strongly with you?

This position is based in New York City.

Research Operations Associate

About the Research Operations Associate

In the Foundation Research function, you are the hub between cutting edge industry research and our internal team. Specifically, you use your industry research and expert synthesis skills to support our Partnerships & Marketing teams as they develop unique and innovative industry events, forge new relationships within the philanthropy sector, and hone Catchafire’s value propositions. You are hungry for hands-on learning that spans operational work to increasingly complex opportunities to use your industry expertise to inform our strategy across the company.

This is a role for a driven professional who is motivated by learning through hard work and high levels of responsibility. This role is special as it will give the right individual an unprecedented learning experience by providing opportunities to increasingly contribute to thought leadership and strategy for a unique social enterprise.

Responsibilities
  • Track industry news and trends, conduct ongoing research into areas of opportunity, and maintain a knowledge database to support business development goals and curate Catchafire’s value propositions
  • Build case studies, impact stories and other forms of compelling collateral to help us increase foundations’ brand awareness and understanding of Catchafire’s value proposition
  • Research leads, and help build prep materials for the Strategic Partnerships team and Foundation Marketing teams, while increasingly helping to craft the approach for each lead or event
  • Support the development of presentations and proposals with both high quality content and preferably a strong design lens
  • Manage and optimize internal systems for knowledge sharing between the Research function and internal Catchafire teams
  • Manage special projects as they come up, including tracking metrics, event preparation and conference strategies among others.
Attributes
  • Structured collaborator: You work methodically and create appropriate and effective structures in service of the larger team and its goals. You are also a star implementer and excellent team player.
  • Ability to synthesize and structure complex information: You are able to take complex and often dense industry information and synthesize it down to the most important things. You are a clear and precise communicator and use your learnings to elevate the work across the teams you touch.
  • Do what it takes attitude: No task is too small or arduous if it is in service of larger goals. You are hungry for responsibility of any size and can see how tiny pieces of work significantly elevate the quality of a pitch or strategy.
  • Unwavering attention to detail: You hold yourself to a high bar of delivery, and you ensure that every piece of work that is produced under your watch is excellent. You are meticulous and have stellar organizational skills. You cringe at typos, you are the first to identify a formatting error, and you are able to work fast without cluttering your desk or mind.
  • Quick to learn and adjust: You thrive on being able to process large amounts of information quickly and learning from every experience. You are not afraid to try something new and are constantly thinking about what we can do better based on what we have learned so far.
Experience / Background

Must Have:

  • 2 to 4 years of relevant work experience supporting teams in areas such as business development, research & policy, or strategy or management consulting
  • Excellent written and verbal communication skills
  • Superb research, creative problem solving, and critical thinking ability
  • Demonstrated project management skills
  • Sense of humor preferred
  • Curiosity and a commitment to learning
  • A passionate commitment to make the world a better place, however you choose to define that

It would be nice if you had:

  • A strong research or academics background
  • Comfort with reading data analysis
  • Familiarity with the philanthropic sector or nonprofit sector
  • Startup life exposure

If our values resonate with you, email your resume to careers@catchafire.org. Please specify "Research Operations Associate" in the subject line, and include short answers to the following questions:

1. Why do you want to work at Catchafire?
2. What is your personal philosophy on work?

This position is based in New York City.

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